Showing posts with label homeguard direct. Show all posts
Showing posts with label homeguard direct. Show all posts

Tuesday, 30 March 2010

Fraudulent behaviour

Budding inventors or entrepreneurs can want to make the world a better place. "I want to offer double glazing without the hard sell". Motives aside how would a double glazing company get along if they did not deploy a full range of direct marketing communications? Behaviour has traditionally been about market concentration, pricing, barriers to entry and exit, or information. In addition it is also about character.

Homeguard Direct ( http://www.homeguarddirect.co.uk/) sell insurance. In one case they managed to sell insurance to a 97 year old man without his signature. This then came up as a direct debate mandate with his bank. His bank were unwilling to stop the direct debit as it was a mandate - and being 97 he may have forgotten. The company refused to withdraw the direct debit without a letter in the full knowledge that he was unable to write through severe arthritis. Homeguard Direct also sell insurance for SKY TV. Issues over direct debate mandates have arisen http://whocallsme.com/Phone-Number.aspx/08006226710. They had previously been called hygiene eclispe and sold protection for drains and plumbing. They also had a reputation for making false or misleading statements on the phone. 

In this situation Homeguard direct are selling insurance in the Worthing/ Littlehampton area of the country. There are a large number of elderly people. If you set up an ethical insurance company and lined the companies up together - which one would make the most sales? If "snake oil" sales was the winner, starting up an ethical insurance company would only be making a stand rather than making the most of an opportunity. If you are unwilling to adopt the "strategies of the market" do not enter.